Comprehensive Guide to Corporate Phone Solutions for Business Success in 2017
This detailed guide explores top corporate phone solutions suitable for large organizations in 2017. Covering providers like Cisco, Avaya, and ShoreTel, it offers insights into on-premise and cloud-based systems, highlighting features, pricing, and suitability for different business needs. Discover how these robust communication platforms can streamline operations, improve collaboration, and enhance customer service for enterprise success.
Comprehensive Guide to Corporate Phone Solutions for Business Success in 2017
In today’s fast-evolving corporate landscape, effective communication systems are vital for the smooth operation and growth of large organizations. As technology advances, companies are exploring a variety of telecommunications solutions to meet their specific needs, whether they prefer on-premise setups, cloud-based platforms, or hybrid models. The right choice depends on factors such as company size, operational complexity, budget, and functional requirements including call management, collaboration, and customer service enhancement.
Leading industry providers like Cisco, Avaya, and ShoreTel have established themselves as reliable sources of enterprise-grade communication solutions. They offer a broad spectrum of options, from fully customizable hosting plans to scalable on-premise systems, ensuring that organizations can tailor their communication infrastructure to support their unique operational demands and growth trajectories.
Cisco: Cisco has long been recognized as a global leader in enterprise networking, and its communication solutions are no exception. Cisco’s unified communication systems are designed to support large-scale organizations, providing a blend of cloud-based and on-premise solutions capable of handling thousands of simultaneous users. Their platforms integrate voice, video, messaging, and mobility features, creating an interconnected environment that boosts productivity and collaboration across distributed teams.
Cisco’s on-premise systems typically range from $600 to $1,300 per user, depending on the complexity and features required. Cloud-based options are more flexible, costing between $12 and $35 per user each month, offering ease of deployment, scalability, and maintenance benefits. Cisco’s solutions are suitable for organizations seeking high reliability, extensive customization capabilities, and seamless integration with existing IT infrastructure.
Avaya: For smaller enterprises or businesses that prioritize reliable on-premise deployments, Avaya offers a compelling lineup of enterprise communication systems. Avaya’s solutions are renowned for their robustness and customization potential, allowing businesses to integrate voice, data, and multimedia services across various platforms. Pricing begins at a one-time fee of approximately $500 to $550 per user, making it an attractive option for organizations seeking a durable, cost-effective system. Cloud-based services from Avaya are available at around $25 per user monthly, providing additional flexibility.
Avaya’s platforms feature over 600 tools and capabilities designed to enhance communication, streamline workflows, and boost productivity. Its extensive feature set includes advanced call management, conferencing, mobility, and contact center integration, making it suitable for companies aiming for comprehensive communication solutions tailored to their operational needs.
ShoreTel: Organizations with a focus on exceptional call center performance and customer service need look no further than ShoreTel. ShoreTel’s VoIP solutions offer both on-premise and cloud deployment options, supporting businesses across industries that require scalable, feature-rich telephony systems. Cloud plans are priced at approximately $30 to $40 per user, while traditional on-premise systems start around $700 per user, providing flexibility based on your organizational size and budget.
For call centers, ShoreTel excels with its high-capacity seats ranging from $1,000 to $1,500 each, tailored to support large teams. The platform includes comprehensive reporting tools that deliver insights into call performance, reason codes, agent efficiency, and customer satisfaction levels. Such analytics enable organizations to optimize their customer communications and improve overall service quality.
Besides core telephony features, ShoreTel’s integrated solutions facilitate unified messaging, collaboration, and mobile access, ensuring seamless communication regardless of where employees are located. With a user-friendly interface and extensive customization options, ShoreTel remains a top choice for organizations aiming to enhance their call handling capabilities and operational efficiency.
